✦ ServiceNow Certified Technical Architect — 2026
Melbourne, Australia

Akshay Gowda

ServiceNow CTA & Technical Architect building enterprise platforms, intelligent workflows, and self-hosted infrastructure. Currently at 89 Solutions, a Moveworks partner.

View Experience Get In Touch
🏆
Certified
Technical
Architect
ServiceNow
0
Years Experience
0
Projects Delivered
0
Certifications
expertise

What I Build

⚙️
ServiceNow Architecture
Designing enterprise-grade ServiceNow platforms with deep expertise in ITSM, CMDB, IRE, and governance frameworks.
CMDBIRE ITSMGovernanceCTA
🤖
AI & Automation
Building intelligent enterprise workflows with Moveworks AI platform and ServiceNow automation capabilities.
MoveworksAI Workflows AutomationNLP
🏗️
Platform Engineering
End-to-end platform design, technical consulting, and architecture reviews for complex enterprise environments.
ArchitectureConsulting IntegrationAPIs
🖥️
Infrastructure & Homelab
Self-hosted infrastructure on Proxmox with Docker, Cloudflare Tunnels, and a full media/cloud stack.
ProxmoxDocker LinuxNetworking
akshay@homelab:~$
akshay@homelab:~$ whoami
Solution Architect | Moveworks | ServiceNow Certified Technical Architect | Melbourne, AU

akshay@homelab:~$ cat certifications.txt
✓ Certified Technical Architect (CTA) — 2026
✓ Certified System Administrator (CSA)
✓ Certified Application Developer (CAD)
✓ CIS — IT Service Management (CIS-ITSM)
✓ CIS — Vulnerability Response (CIS-VR)

akshay@homelab:~$ ping akshaygowda.com
PING akshaygowda.com — you're already here 👋

akshay@homelab:~$
career

Experience

Solution Architect
2026 — Present
89 Solutions — Moveworks Partner · Melbourne, AU
  • Delivering AI-powered enterprise automation using the Moveworks platform for IT, HR, and finance use cases
  • Architecting conversational AI workflows and designing end-to-end integration patterns between Moveworks and enterprise systems
  • Bridging deep ServiceNow expertise with next-generation AI tooling to drive intelligent self-service adoption
  • Leading pre-sales technical conversations and solution design sessions with enterprise clients across ANZ
Senior Technical Consultant
2018 — 2026
Cognizant · Melbourne, AU
  • Led end-to-end architecture and delivery of enterprise ServiceNow implementations across ITSM, Asset Management, HR, CSM, and custom application development for clients including ANZ Bank, Transgrid, Coca-Cola Amatil, RACV, Toyota Motor Corporation Australia, World Vision, and Australian Unity
  • Designed and delivered Software Asset Management (SAM) implementations — configuring discovery, reconciliation, and license compliance dashboards to provide full software estate visibility
  • Architected and implemented CMDB solutions with IRE (Identification and Reconciliation Engine) configuration, deduplication rules, and governance frameworks ensuring CI data integrity across complex enterprise environments
  • Built scoped ServiceNow applications from scratch including custom data models, business rules, client scripts, UI policies, ACLs, script includes, and Flow Designer automations
  • Delivered ITSM module implementations and uplift projects — configuring Incident, Change, Problem, SLA, Agent Workspace, Virtual Agent, and Major Incident Management
  • Developed REST/SOAP integrations with external systems including SCCM, LDAP, JDBC data sources, and MS Teams via Flow Designer Spokes
  • Built and customised Service Portal experiences — creating bespoke widgets, portal pages, and custom SC category displays for end-user self-service
  • Delivered platform upgrade monitoring and post-upgrade remediation across multiple client instances including Australian Unity, TMCA, RACV, and World Vision
  • Mentored junior developers, led technical design reviews, and provided post-go-live production support across multiple concurrent engagements
academic background

Education

B.E. — Computer Science
2012 — 2018
Global Academy of Technology · Bengaluru, India
  • Bachelor of Engineering in Computer Science
  • Foundation in software engineering, data structures, algorithms, and systems design
Pre-University (Science)
2010 — 2012
Vijaya Junior College · Bengaluru, India
  • Completed Pre-University College education with a science stream focus
Secondary School (SSLC)
2010
St. Johns High School · Bengaluru, India
  • Completed secondary school education
personal projects

What I Run at Home

01
🖥️
Proxmox Homelab
Full self-hosted stack on Intel N150 mini PC. LXC containers for Plex, Immich, Nextcloud with VirtioFS media sharing to Ubuntu VM.
Proxmox 8.4LXC VirtioFSMergerFSmdadm RAID1
02
🎬
Media Server Stack
36TB mergerfs media pool powering Plex with full arr automation — Sonarr, Radarr, Prowlarr, Deluge, Recyclarr managed via Dockge.
PlexSonarr RadarrDockerDockge
03
☁️
Personal Cloud
Immich for photo backup and Nextcloud for file storage, both on 10TB RAID 1 mirror, exposed securely via Cloudflare Tunnel.
ImmichNextcloud Cloudflare TunnelRAID 1
04
🔒
Network Security
Unifi Dream Router with WireGuard Surfshark VPN policy routing for the arr stack, plus killswitch. Zero port exposure via Cloudflare.
Unifi UDRWireGuard SurfsharkKillswitch
through the lens

Photography

Melbourne
Melbourne, Australia
 Street
Melbourne, Australia
 Bengaluru
Bengaluru, India
 Nature
Melbourne, Australia
 Bengaluru
Bengaluru, India
 City
Melbourne, Australia
 Street
Melbourne, Australia
 Melbourne
Melbourne, Australia
 Singapore
Singapore

// shot on Fujifilm X100VI — click any photo to view full gallery

View Full Gallery →
get in touch

Let's Connect

✉️
Email
[email protected]
LinkedIn
akshaygowdavp
📸
Instagram
@aksh__gowdaa